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Frequently Asked Questions

You’ve Got Questions - We’ve Got Answers

Here you’ll find a number of frequently asked questions about the services and products at Westfall Travel Group. If you still have questions after going through the FAQ page, please get in touch with us directly.

New York City

How do I find out about COVID-19 requirements?

The Westfall Travel Group COVID-19 Policy: We do not require vaccines to ride. If you want to go get one, or wear a mask or both, that's great. Only you know what's best for you. Please cough into your elbow to prevent the spreading of germs. Wash your hands often.  Westfall Travel Group is not responsible for anyone contracting COVID-19 or the variant(s). 
Refunds are not provided to anyone who has to cancel because they have Covid prior to departure. Should you need to cancel for Covid, the standard refund policy will take affect. We will refund paid amount minus $50 for each seat that does not travel after that seat has been fulfilled. It is the persons responsibility to find a replacement traveler. 

Covid-19 information can be found on New Yorks site, CNN, and here. We do recommend reaching out to each business you would like to visit to verify their COVID-19 requirements as each business has their own policy.

Niagara Falls will fall under the same New York State requirements as New York City. 

Washington D.C. COVID-19 Travel Status is found here.
 

Colorful Beach

Do I need travel insurance?

While Westfall Travel Group does not offer Travel Insurance directly, here are a couple of articles you might want to read over to help make the best decision for you. 

CNBC.com

Forbes.com

Travel insurance can be purchased through various places, But I've personally used insuremytrip.com with success.

Girl on Train

What should I bring with me?

Below is a list of items that we suggest that you bring with you for a comfortable adventure.

  • ID/Wallet/cash

  • Blanket

  • Pillow

  • Masks

  • Snacks

  • Drinks with lids

  • Daily Medications

  • Change of Clothes (pj's)

  • Earphones/headphones

  • Motion Sickness Medications

  • Toothbrush, Deodorant, and other hygiene items

  • Battery chargers for your phones.- We have limited stock available to rent for $5 for the day.

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